Privacy Policy
Your Privacy Matters
Learn how we protect and handle your information when you use our VPN services
Our Commitment to Your Privacy
We are committed to protecting your privacy. Our guiding principle for data collection is to collect only the minimum data necessary to run a world-class VPN service at scale. We want you to understand what information we collect, what we don't collect, and how we collect, use, and store it.
We do NOT collect:
I. Personal Information
1.1 No-Log Network Policy
Our VPN application is a non-mandatory log network. We do not collect any IP addresses, browsing history, traffic data, or DNS queries that could be used to identify any specific user. Information related to user personal information, including but not limited to name, address, and phone number is not provided.
1.2 Direct Communication
If you contact us directly, we may receive additional information about you, such as your email address and the content of your message. We use this information solely to provide customer support and improve our services.
We use your email address (if provided) for:
- 1.21 Communicate with you or respond to your communications.
- 1.22 Send you updates and announcements.
- 1.23 Send marketing information, such as offers and surveys. You may opt out at any time.
II. Service Information Related to Your VPN Use
2.1 Zero Activity Logging
We do not collect any information about the websites you visit, nor do we collect any data stored or transmitted on your device. All browsing information, traffic destination, data content, IP addresses, and DNS queries are encrypted and cleared after the VPN session ends.
More specifically, we do NOT have:
- • Knowledge of which user has visited a specific website or service
- • Information about which user is connected to the VPN at a specific time
- • Records of original IP addresses or temporarily assigned network addresses
- • Any data to provide if forced to release user information - the data simply does not exist
2.2 Quality Assurance Data
To maintain service quality, we collect minimal anonymous data:
Application Information
Information related to the applications and application versions you have activated.
Connection Data
Whether a VPN connection was successful and which VPN location you connected to.
Data Usage
Total amount of data transferred (in MB) by a given user.
Anonymous Analytics
Network diagnosis and research data that cannot identify individual users.
III. Data Retention
We retain personal information only when we have an ongoing legitimate business need. When no longer needed, we delete or anonymize it. We maintain communication records to provide the best customer support experience.
IV. Security Measures
We use best-in-class physical, procedural, and technical security safeguards. Our servers are located in secure data centers with strong security practices. Even if servers are compromised, there are no logs linking users to specific activities.
V. Third-Party Services
While using our VPN Service, you may access other third-party services. We are not responsible for their privacy policies. We encourage you to carefully review their privacy policies.
VI. GDPR Compliance
We are committed to protecting user privacy worldwide. For EU users, we process personal data based on contractual obligations and legitimate business interests. You can withdraw consent and opt-out of marketing at any time.
Contact Information
If you have any questions or concerns about this Privacy Policy, please feel free to contact us:
Privacy Inquiries
support@boostworld.net